Next-Gen Monitoring
Connecting advanced sensors with Eagle Eye surveillance system to enhance video monitoring
Overview
Elevate security system with environmental monitoring capabilities
PROBLEM
In order to enhance our platform, meet the evolving needs of our users, and stay competitive with our competitors, we prioritized the integration of Swift Sensors into our EEN VMS solution. We wanted to empower our users with advanced environmental monitoring capabilities alongside our industry-leading video surveillance. This integration would create a more unified, intelligent security system.
For this project, I supervised and collaborated with the Product Design Intern, and had frequent syncs/reviews with the PM and the Director of PM, who were leading this initiative. Our goals were to
Integrate the sensors from Swift Sensors into EEN VMS for real time monitoring of video feeds and and sensor data. The sensors are essentially a new device akin to a camera, so we had to consider all features and edge cases to ensure compatibility within the VMS.
Design the sensor integration to align with our design language and guidelines
Integrate sensors as a new device into our security system
GOALS
A Comprehensive Security Solution with Video and Sensor Detection
SOLUTION
Experience the full picture
Overlay sensor timelines with camera playback for comprehensive insights
Track trends, stay alert
Review sensor history and relevant alerts at a glance
Stay informed & up to date
Monitor real-time sensor statuses alongside live camera feeds on a single page
Live video, live data
High-quality camera feed synchronized with real-time sensor measurements for actionable intelligence
Spatial insights made simple
View and manage sensors seamlessly on Map and Floor plans
Anticipated release for Q2 2024
RESULT
Currently, this is in the implementation phase and is scheduled for release in Q2 '24. Both the backend and frontend are in development. EEN leverages qualitative data from our end users as key performance indicators.
Throughout the design cycle, we conducted internal reviews with stakeholders from EEN and Swift Sensors. Additionally, we tested the feature with end users. It was also showcased as an upcoming feature at our EEN annual summit with our resellers, sparking significant excitement.
Process
BACKGROUND
Planning the project & requirements
Managing the intern who was hired to work on this project.
Reporting to PM and Director of Product
Product requirements were not straightforward and laid out , so had to wear the PM hat and take on responsibilities to get a comprehensive overview what Swift Sensors does, its applications, and the technology
Took on project management responsibilities - Created a roadmap/plan for the project. Broke it down into stages so it was clear for the intern as well as stakeholders to manage their expectations.
RESEARCH
Swift Sensors is used in various industries
Got an account and went through the process of adding sensors and interacting with the different features to get an overview of the full product and its capabilities
Competitor analysis done by intern
Understanding what does Swift Sensors do, what is their product, who is their target users, their showcases/solutions, etc.
DEFINE
Defined User Needs from Monitoring to Setting Thresholds and Modifying Settings
DEFINE
Created user flows for all interactions
Here are a few examples of user flows below
IDEATION
In agile fashion, we rapidly wire framed, presented during weekly reviews, and built upon ideas
We worked agile when doing the user flow and rough wireframes since this an integration project. We would do user flow for one functionality like ‘adding devices’ and design the wireframes for that since ‘adding devices’ flow does not significantly influence Layouts flow as an example. Having some sort of visual wireframes made it easier for us to convey the direction of the design to the engineering manager since this API had to be built.
Collaborated with PM and Director of PM
Alignment with design team and design language
Presented to VP of product, CEO, stakeholders
Make sure to include and keep the stakeholders who are in charge of Webappv3 informed on the design
VALIDATION
Extensive Internal Reviews with EEN and Swift Sensors Stakeholders Ensured Alignment and Optimal UX
We had frequent reviews and syncs with senior PM leadership to align and help catch any missing aspects of the design that may have been overlooked. This project was highly visible to the CEO as well.
LEARNING
Embracing new skills and experiences: Guiding interns, defining requirements, and managing a project
Leading my first intern was a transformative experience that honed my communication, time management, and delegation skills. I learned to articulate tasks clearly, provide constructive feedback, and offer guidance, all while juggling my own responsibilities. Delegating tasks effectively meant striking the right balance between challenging assignments and building confidence. Moreover, overseeing my first end-to-end integration project, which garnered attention from top leadership, taught me the importance of meticulous planning and stakeholder alignment.